Shipping policy
Shipping Policy
By placing an order on our website, you agree to the terms outlined below.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once an order has been processed, it cannot be modified or canceled.
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Shipping Times
Estimated delivery times are as follows:
United States: 7–15 business days
International: 10–25 business days
These timeframes are estimates only and are not guaranteed.
Shipping delays may occur due to:
-High order volume
-Carrier delays
-Customs clearance
-Weather conditions
-Global supply chain disruptions
We are not responsible for delays outside of our control.
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Tracking Information
Once your order ships, tracking information will be sent via email.
Tracking updates may take 3–7 business days to appear and may show limited movement while in transit. This is normal.
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Lost, Stolen, or Delivered Packages
We are not responsible for packages that are:
-Marked as “Delivered” by the carrier but not received
-Lost, stolen, or delayed by the carrier
In these cases, the customer must contact the shipping carrier directly.
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Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees.
These fees are the sole responsibility of the customer.
We are not responsible for customs delays or refused shipments.
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Policy Acknowledgment
By placing an order, you confirm that you have read, understood, and agreed to this Shipping Policy.
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Contact
For shipping-related inquiries, contact us at:
📧 dandeapparelUSA@gmail.com